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Forbes singles out Jetex as superior terminal

February 23, 2026

Jetex partnered with Atelier CX, Forbes Travel Guide's consulting division, to define standards of excellence for all aspects of the guest experience including reservations, pre and post-flight and chauffeur service.

Adel Mardini is very pleased to receive the recognition.

Jetex's flagship private FBO terminals in Dubai and Abu Dhabi have become the first in the world to receive the Verified badge, a prestigious honour from Forbes Travel Guide.

Since its establishment in 1958, the Forbes Travel Guide has become an authority on luxury hospitality, best known for its independent, annual star ratings for hotels, restaurants, spas and ocean cruises.

Jetex partnered with Atelier CX, Forbes Travel Guide's consulting division, to define standards of excellence for all aspects of the guest experience including reservations, pre- and post-flight and chauffeur service. After engaging in training for its teams, Jetex Dubai and Jetex Abu Dhabi earned the Verified private jet terminal accolade through successful incognito inspection on its exacting brand standards.

“We are proud to be the first in the world to earn this honour from Forbes Travel Guide for both our flagship terminals in the United Arab Emirates. Luxury hospitality and exceptional guest experience are integrated in the Jetex brand DNA and allow us to grow our presence globally,” confirms Adel Mardini, founder and CEO of Jetex.

Committed to delivering the highest luxury hospitality standards, Jetex continues working closely with Forbes Travel Guide learning and development experts to further elevate guest experience at its private terminals.

“We celebrate Jetex for its commitment to excellence,” adds Hermann Elger, CEO of Forbes Travel Guide. “By defining a comprehensive blueprint for service that meets and anticipates the expectations of a discerning global clientele, Jetex has successfully translated the principles of world-class hospitality into the private air terminal space.”

A reflection of excellence, Jetex will offers its guests a unique and personalised travel experience globally. From the warm welcome to the attentive service, every detail elevates the journey, in an atmosphere of refinement and serenity embodied by the Jetex associates.

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