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February 2019
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GlobeAir hires Alexa to handle enquiries

Read this story in our FlipViewer digital magazine.

Austrian Mustang operator GlobeAir has become the first business jet company to release an Amazon Alexa skill for immediate private jet bookings as it celebrates its 10-year anniversary.

With more than a hundred million voice devices having been sold so far, according to reports, GlobeAir is looking to become a pioneer of voice-driven applications for private jet bookings. Designed to be easy to set up and intuitive to use, the GlobeAir Alexa skill can be triggered via a set of phrases such as ‘Alexa, ask GlobeAir to search for a flight’ or ‘Alexa, ask GlobeAir what are some popular destinations?’

Following the request, the client enters into a dialogue to either book a private jet or request a call with GlobeAir's customer care team. The operator hopes that the skill will reduce planning time and increase convenience.

“We strive to be on top of the latest technologies to make it easy, fast and fun for our passengers to fly via GlobeAir,” comments CEO Bernhard Fragner. “Travellers are always on the lookout for the quickest ways of getting from A to B. With the GlobeAir Amazon Alexa skill, our objective is to cut down on our passenger's travel time even before the journey has started.”

GlobeAir has also released the German version of the skill and has produced a GlobeAir branded Amazon Echo Dot limited edition as part of the launch campaign.

 

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